SASSA Mpumalanga Introduces
The South African Social Security Agency (SASSA) in Mpumalanga has announced new measures aimed at supporting Social Relief of Distress (SRD) R370 grant beneficiaries who lack access to smartphones, laptops, or mobile data. This initiative is designed to ensure that all qualifying individuals can complete required verification processes and receive their grants without unnecessary delays.
For many low-income households, limited access to digital tools has become a major obstacle in maintaining grant eligibility. SASSA’s latest intervention seeks to close this gap by offering direct, in-person assistance at local offices across the province.
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Support for Beneficiaries Without Digital Access
SASSA Mpumalanga is encouraging beneficiaries who do not own smartphones or laptops, or who cannot afford mobile data, to visit their nearest SASSA office. All offices are now fully equipped to assist with biometric identity verification and other grant-related processes.
Beneficiaries will be assisted using secure kiosks, official laptops, and guest Wi-Fi networks available at SASSA facilities. This approach ensures that individuals who are digitally excluded are not unfairly disadvantaged by online-only systems.
The agency has emphasized that no beneficiary should miss out on financial support simply because of limited access to technology.
Reducing Delays and Improving Payment Efficiency
According to Acting Regional Executive Manager Ms. Xolela Mpambani, the primary goal of this initiative is to ensure that all eligible beneficiaries receive their grants on time. Delays often occur when biometric verification is incomplete or when online submissions cannot be finalized due to technical challenges.
By offering hands-on assistance at local offices, SASSA aims to reduce system backlogs, prevent unnecessary payment delays, and ease frustration among grant recipients. The move also improves overall system accuracy by ensuring identity verification is completed correctly.
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Understanding SRD Grant Declines and Appeals
SASSA has clarified that SRD grant applications may be declined if the system detects an alternative source of income. This information is obtained through external databases, including those linked to financial institutions and banks.
If an application is declined, beneficiaries are not left without options. Individuals who believe the decision is incorrect have the right to appeal. The appeal process allows beneficiaries to challenge the decision when they are dissatisfied with the reasons provided in the system.
SASSA encourages applicants to review decline reasons carefully and make use of the appeal process when necessary.
Strong Warning Against Scams and Identity Theft
With grant payments playing a vital role in many households, SASSA has issued a strong warning about increasing scam activity targeting vulnerable beneficiaries. Fraudsters are actively seeking personal information from unsuspecting individuals.
Beneficiaries are urged not to share sensitive details such as ID numbers, banking information, one-time passwords, or login credentials with anyone. Verifying the identity of anyone requesting personal information is essential to avoiding fraud.
SASSA has reiterated that it will never ask for confidential information through unofficial channels.
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Confirmed January 2026 Grant Payment Schedule
SASSA has also confirmed the social grant payment dates for January 2026. Payments will begin early in the month and will follow the standard staggered schedule used to manage payment volumes efficiently.
The confirmed payment dates are outlined below:
| Grant Category | Payment Date |
|---|---|
| Older Persons Grant | Tuesday, 6 January 2026 |
| Disability Grant | Wednesday, 7 January 2026 |
| Children’s Grants | Thursday, 8 January 2026 |
Payments will be made through the usual channels, including direct deposits into beneficiaries’ bank accounts and approved pay points.
Current SASSA Grant Amounts Explained
SASSA has confirmed that grant amounts remain unchanged. Beneficiaries will continue to receive payments according to the current structure:
| Grant Type | Amount |
|---|---|
| Older Persons Grant | R2,320 |
| Older Persons Grant (75+) | R2,340 |
| Disability Grant | R2,320 |
| War Veterans Grant | R2,340 |
| Care Dependency Grant | R2,320 |
| Foster Care Grant | R1,250 |
| Child Support Grant | R560 |
| Child Support Top-Up | R560 + R280 |
| SRD Grant | R370 |
These grants provide essential financial assistance to millions of South Africans, helping cover basic living expenses.
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Fake Social Media Claims and Job Scams Exposed
SASSA has cautioned the public against fake social media posts claiming that beneficiaries can collect unpaid grants from previous years at retail stores. Some of these posts suggest assistance for people who lost SIM cards or changed phone numbers.
The agency has confirmed that such claims are false and do not originate from SASSA. Additionally, fake job advertisements for grant administrator positions have been circulating online, targeting job seekers.
Beneficiaries and the general public are encouraged to rely only on official SASSA communications.
SRD R370 Grant Extended Until 2027
In a move welcomed by many, Finance Minister Enoch Godongwana previously announced that the SRD R370 grant will be extended until March 2027. The extension provides continued support to unemployed and low-income individuals during ongoing economic challenges.
This long-term commitment highlights the government’s recognition of the grant’s importance in supporting vulnerable communities.
Final Thoughts
SASSA Mpumalanga’s in-office support initiative represents a significant step toward inclusive service delivery. By addressing digital access barriers, improving verification processes, and combating fraud, the agency is working to ensure that social assistance reaches those who truly need it.
Beneficiaries are encouraged to stay informed, use official support channels, and remain cautious of misinformation. With proper awareness and access to assistance, eligible individuals can continue to receive their grants smoothly and securely.
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